We adopt a structured ‘Lean’ methodology to improving your business processes…
Stages in the Process include:
- Identify Processes
- Create a process inventory of all processes within the business
- Prioritise processes for re-engineering
- Define ‘As Is’
- Obtain existing documentation as a starting point
- Create/review process documentation ‘As Is’ including process charts
- Define processes from an end-to-end perspective i.e. crossing departmental boundaries.
- Design ‘To Be’
- Re-engineer the ‘As Is’ processes in line with Lean Principles (see Lean Principles - next slide)
- Define new processes and build processes and workflows into the Low Code application
- Test & Implement ‘To Be’
- Ring fence critical activities to ensure no client or other detriment is possible
- Test with pilots and confirm controls and outputs are working as expected
- Refine processes and re-test until optimised
- Rollout changes to the rest of the organisation
- Restart the Business Process Re-engineering Cycle for the next round of improvements